How Benzinger’s 24/7 Kiosk Works

Need to drop off your laundry before work, pick up your dry cleaning after hours, or bring in a pair of shoes when our counter is closed? Benzinger’s Clothing Care makes it easier with our 24/7 self-service kiosk in Hamburg, NY!

How Our 24/7 Kiosk Works

1. Stop By Anytime

Visit our Hamburg location at 5646 Camp Road. Our self-service kiosk is available for drop off and pickup 24 hours a day, 7 days a week, even when our customer service counter is closed.

2. Drop Off Your Items

Follow the prompts on the kiosk to access your account and drop off your order. You can bring dry cleaning, Wash & Fold laundry, footwear, comforters, household items, and other items we clean.

3. We Take Care of the Rest

Our team will process and professionally care for your items just as we would with an order dropped off at the counter.

4. Pick Up When It’s Convenient

Once your order is complete and ready for pickup, you will receive a text. Then simply return to the kiosk at a time that works for you, even if that's early in the morning, late at night, or outside our regular counter hours.

Frequently Asked Questions About Our Kiosk:

• Where is Benzinger’s 24/7 kiosk located?

  Our 24/7 self-service kiosk is available at our Hamburg location at 5646 Camp Road, Hamburg, NY.

• Is the kiosk really available 24/7?

  Yes! The kiosk is available 24 hours a day, seven days a week, allowing you to drop off and pick up orders outside of our regular customer service hours.

• Is the kiosk only for dry cleaning?

  No! Our kiosk can be used to drop off dry cleaning, Wash & Fold laundry, footwear, comforters, household items, specialty cleaning, and more. If it’s something we normally accept for cleaning and it fits in our kiosk, you can drop it off.

• Can I pick up my finished order through the kiosk?

  Yes! Once a kiosk order is ready, you can conveniently pick it up through our 24/7 kiosk without having to visit during regular counter hours.

• I've never used the kiosk before. Can someone show me how it works?

  Absolutely! Stop by during our regular counter hours and our team will be happy to help you get familiar with the kiosk so you feel comfortable using it on your own. Our team is here Monday-Friday 9AM-6PM and Saturday 9AM-2PM. We also have a helpful how-to video above!

• Can I still drop off and pick up at the counter?

  Of course! Our kiosk is simply an additional option for customers who want more flexibility. Our customer service team is still available during regular counter hours. Our team is here Monday-Friday 9AM-6PM and Saturday 9AM-2PM.

• Do kiosk orders receive the same cleaning and care?

  Yes! The kiosk only changes how you drop off and pick up your order. Your items are still professionally cared for by our team.

Life doesn’t always fit into regular business hours, and now your clothing care doesn’t have to either! With Benzinger’s 24/7 kiosk in Hamburg, you can drop off and pick up your items when it’s convenient for you.

Stop by 5646 Camp Road in Hamburg and experience clothing care made a little easier, 24/7!